KK
Kenneth K
1 reviews | Active since Apr 2022
20 Apr 2022, 08:47
Withdraw
Since last week i could not withdraw 350 via capitec as your standard ewallet is locked. Just a small amount like this. I have send proof of account and id copy and comes back rejected. What a group of ameture
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Replies (3)0
Replies (3)KK
Kenneth K's updateReviewer Update
20 Apr 2022, 08:47Sorry my bank is Tymebank
KK
Kenneth K's update20 Apr 2022, 08:47
Reviewer Update
Sorry my bank is Tymebank
KK
Kenneth K's updateReviewer Update
20 Apr 2022, 14:49Thank you for contacting me Yekelwa and fixing the issue. I will continue being your customer
KK
Kenneth K's update20 Apr 2022, 14:49
Reviewer Update
Thank you for contacting me Yekelwa and fixing the issue. I will continue being your customer
Yesplay's replyOfficial
20 Apr 2022, 14:55Good day Kenneth
Thank you for your review.
Apologies for your experience. YesPlay values its customers’ experience and strives to make improvements where necessary.
One of our support agents have been in touch with you and explained the reason why your withdrawal request was rejected. FICA documents, ID/Passport and bank statement was required. Should you have any additional queries or concerns please do not hesitate to contact us by following the link provided.
https://yesplay.bet/contact-us
Regards
YesPlay team
Thank you for your review.
Apologies for your experience. YesPlay values its customers’ experience and strives to make improvements where necessary.
One of our support agents have been in touch with you and explained the reason why your withdrawal request was rejected. FICA documents, ID/Passport and bank statement was required. Should you have any additional queries or concerns please do not hesitate to contact us by following the link provided.
https://yesplay.bet/contact-us
Regards
YesPlay team
Yesplay's reply20 Apr 2022, 14:55
Official
Good day Kenneth
Thank you for your review.
Apologies for your experience. YesPlay values its customers’ experience and strives to make improvements where necessary.
One of our support agents have been in touch with you and explained the reason why your withdrawal request was rejected. FICA documents, ID/Passport and bank statement was required. Should you have any additional queries or concerns please do not hesitate to contact us by following the link provided.
https://yesplay.bet/contact-us
Regards
YesPlay team
Thank you for your review.
Apologies for your experience. YesPlay values its customers’ experience and strives to make improvements where necessary.
One of our support agents have been in touch with you and explained the reason why your withdrawal request was rejected. FICA documents, ID/Passport and bank statement was required. Should you have any additional queries or concerns please do not hesitate to contact us by following the link provided.
https://yesplay.bet/contact-us
Regards
YesPlay team