NS
Nicky S
1 reviews | Active since Sept 2018
20 Apr 2025, 04:01
Will do anything to keep you hooked on them
I joined yesplay about 2 to 3 months ago, after I saw that I was losing a lot of money on their site I decided to exclude myself. Firstly their live chat is useless and I had to send an email requesting self exclusion A week or 2 after requesting self exclusion I received a SMS saying they reward me with R500 for being a loyal customer 🤔, there I was thinking my profile doesn't exist anymore but I decided to click on the link and guess what ? My profile was credited with R500 and I regret the day I clicked on that link. My entire pay gone, my transport money that I borrowed gone all because they ****med me in using their site again
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Replies (1)Yesplay's replyOfficial
20 Apr 2025, 14:23Hi Nomagugu,
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your request to be self-excluded.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your request to be self-excluded.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
Yesplay's reply20 Apr 2025, 14:23
Official
Hi Nomagugu,
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your request to be self-excluded.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your request to be self-excluded.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
