NM
Nwabisa M
1 reviews | Active since Jan 2024
15 Jan 2024, 17:06
Why is my withdrawal. Stil reserved after 48 hours request.
My withdrawal is pending since the 13/01/24. No update on ticket opened. Turn around time is 2 hours and now it's close to 48 hours.
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Replies (1)
Yesplay's replyOfficial
15 Jan 2024, 21:43Hi Nwabisa!
We're sincerely sorry for the inconvenience you've faced with your withdrawals. Your feedback is crucial, and we apologize for the problem you've encountered.
Regarding our EFT process, when you request a withdrawal, we handle it on weekdays between 08:00- 16:00 After processing, it typically takes 24 to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
We're sincerely sorry for the inconvenience you've faced with your withdrawals. Your feedback is crucial, and we apologize for the problem you've encountered.
Regarding our EFT process, when you request a withdrawal, we handle it on weekdays between 08:00- 16:00 After processing, it typically takes 24 to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
Yesplay's reply15 Jan 2024, 21:43
Official
Hi Nwabisa!
We're sincerely sorry for the inconvenience you've faced with your withdrawals. Your feedback is crucial, and we apologize for the problem you've encountered.
Regarding our EFT process, when you request a withdrawal, we handle it on weekdays between 08:00- 16:00 After processing, it typically takes 24 to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
We're sincerely sorry for the inconvenience you've faced with your withdrawals. Your feedback is crucial, and we apologize for the problem you've encountered.
Regarding our EFT process, when you request a withdrawal, we handle it on weekdays between 08:00- 16:00 After processing, it typically takes 24 to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.