When I win, the mone...

Item: Yesplay
Rating: 2
Author: Lucy K

When I win, the money goes to available to withdraw immediately and still have a balance but when betting again both bonus and my deposit disappear

Helpful (0)

Replies (3)

Yesplay's replyOfficial

28 Nov 2021, 11:05

Good day, Lucy

Thanks for taking the time to leave us a review. we have escalated your query to our accounts department and we will be in touch with you within 48 hours.

Regards,
The YesPlay team

Yesplay's reply28 Nov 2021, 11:05

Official

Good day, Lucy

Thanks for taking the time to leave us a review. we have escalated your query to our accounts department and we will be in touch with you within 48 hours.

Regards,
The YesPlay team

Lucy K's updateReviewer Update

30 Nov 2021, 08:09

I received a call from Yesplay staff and she was very professional and understanding. She listened to my problem and explain in a way that I understood

Lucy K's update30 Nov 2021, 08:09

Reviewer Update

I received a call from Yesplay staff and she was very professional and understanding. She listened to my problem and explain in a way that I understood

Yesplay's replyOfficial

30 Nov 2021, 10:17

Good day, Lucy

Thanks for taking the time to leave us a review. Your feedback is highly appreciated.

Regards,
The YesPlay team

Yesplay's reply30 Nov 2021, 10:17

Official

Good day, Lucy

Thanks for taking the time to leave us a review. Your feedback is highly appreciated.

Regards,
The YesPlay team