W
Warren

1 reviews | Active since Jan 2026

15 Jan 2026, 15:30

Webtickets I had purchased tickets for the wrong date without realizing

Webtickets I had purchased tickets for the wrong date without realizing. I only saw that after i made payment. I was stressed about the whole thing, I didn't know what to do. As soon as I started texting with Kaylin. My stress was put to rest. Kaylin assisted me in a professional and friendly manner, made sure to explain everything to me and how I can get my refund. All this was done in less than an hour. I'm very grateful 🙏🏿 for the assistance I got. Kaylin is really a star 🌟. 10/10 service 😊.

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Replies (1)
Yesplay
Yesplay's reply15 Jan 2026, 16:45
Official
Hi Warren,
We truly appreciate your good feedback and rating! Your feedback is extremely valuable to us as we seek to consistently improve our customers' experiences. Hearing that you are pleased with our service makes us very proud.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via Live Chat on our website or Mobile App, or through any of the following channels: yesplay.bet/contact-us.
Best regards,YesPlay Team!