MM
Mokodutlo M

1 reviews | Active since Aug 2023

13 Jan 2024, 15:02

Very very very Annoyed.

I loaded a new 1 voucher at 01:07am, but it did not loaded I went and queried with flash 1 who are the vendors I bought voucher from. After some engagement with head office it was confirmed the voucher was used at 1:07 but the money did not reflect on my account. I tried getting hold of yesplay to query with no success. Very very very Annoyed 😠😡😡😡

0
Replies (1)
Yesplay
Yesplay's reply15 Jan 2024, 16:42
Official
Good day Mokodutlo,

Thank you for taking the time to leave us a review, we appreciate your feedback. 

We are sorry to find that you had a less than satisfactory experience due to your deposit issue.

Our customer support team is on the case and has tried to contact you. Kindly reach out to us on live chat, call *** or email: ***.

Regards
YesPlay Team.