SN
Stephan N
1 reviews | Active since May 2018
01 Oct 2021, 13:40
Update - ******* website. Rather spend your money with the professionals and don't waste your time with *********** people.
Update on my experience. Month later. Got my account fix 4 days ago. Now that I can start placing bets, my bonus has expired and nobody is willing to help me or reinstate my bonus deposit. They only want to give my deposit back. It was a month of hell back and forth more than 3 times a week just wasting my time. Every time I wanted a refund they refused. Now that I want to start betting, they are insisting on giving me a refund. All this sh*t for nothing!!
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Yesplay's replyOfficial
05 Oct 2021, 14:38Good day mr Nieuwoudt,
We are very sorry about your negative experience with YesPlay.
Unfortunately the bonus system is automated, and we are unable to reinstate the Welcome bonus once it has expired.
The good news is that your case has resulted in us expanding our functionality, and we will be in the position to manually assign your bonus with the next update.
This should be ready by the end of the month, and we will inform you personally as soon as it is available.
In the meantime you are welcome to try the "risk free first bet" and "refer a friend" bonuses or any of the promotions where you can, for example purchase 100 bets for the price of 50.
We are very sorry about your negative experience with YesPlay.
Unfortunately the bonus system is automated, and we are unable to reinstate the Welcome bonus once it has expired.
The good news is that your case has resulted in us expanding our functionality, and we will be in the position to manually assign your bonus with the next update.
This should be ready by the end of the month, and we will inform you personally as soon as it is available.
In the meantime you are welcome to try the "risk free first bet" and "refer a friend" bonuses or any of the promotions where you can, for example purchase 100 bets for the price of 50.
Yesplay's reply05 Oct 2021, 14:38
Official
Good day mr Nieuwoudt,
We are very sorry about your negative experience with YesPlay.
Unfortunately the bonus system is automated, and we are unable to reinstate the Welcome bonus once it has expired.
The good news is that your case has resulted in us expanding our functionality, and we will be in the position to manually assign your bonus with the next update.
This should be ready by the end of the month, and we will inform you personally as soon as it is available.
In the meantime you are welcome to try the "risk free first bet" and "refer a friend" bonuses or any of the promotions where you can, for example purchase 100 bets for the price of 50.
We are very sorry about your negative experience with YesPlay.
Unfortunately the bonus system is automated, and we are unable to reinstate the Welcome bonus once it has expired.
The good news is that your case has resulted in us expanding our functionality, and we will be in the position to manually assign your bonus with the next update.
This should be ready by the end of the month, and we will inform you personally as soon as it is available.
In the meantime you are welcome to try the "risk free first bet" and "refer a friend" bonuses or any of the promotions where you can, for example purchase 100 bets for the price of 50.