Unsatisfied client from yesplay

Item: Yesplay
Rating: 1
Author: Shadrack N

I'm very disappointed by the service I'm receiving from yesplay. I'm unable to withdraw my won funds but it keep getting rejected and I'm told is because I haven't submitted fica documents but funnny enough I'm not given the option send them, I tried to send via emails several times but no response. They claim to have whatsapp number but none of those numbers I got from website have whatsapp. Their land line is also not working. What must I do now? Very disappointed.

Helpful (0)

Replies (3)

Yesplay's replyOfficial

04 Dec 2022, 14:10

Hi Shadrack

Thank you for taking the time to leave a review. We are sorry to hear about your experience. Your FICA documents were received and your account is now verified.
Regards
YesPlay Team

Yesplay's reply04 Dec 2022, 14:10

Official

Hi Shadrack

Thank you for taking the time to leave a review. We are sorry to hear about your experience. Your FICA documents were received and your account is now verified.
Regards
YesPlay Team

Shadrack N's updateReviewer Update

05 Dec 2022, 10:03

Good morning. I would like to thank yesplay for assisting me with the concern I had with them. Indeed few minutes post writing that review i recieved their call and they apologize and gave reasons for the delay which was understable. And the matter was resolved very quickly. I'm writing this message to let you know the money was indeed sent to Standard bank for withdrawal. Thank you yesplay and I would like you to know I will still continue to bet via yesplay because it's easy and convenient for me unlike other betting sites I once had. Thank you very much

Shadrack N's update05 Dec 2022, 10:03

Reviewer Update

Yesplay's replyOfficial

05 Dec 2022, 23:07

Thank you for the great review. Customer experience and feedback is very important to us.

Yesplay's reply05 Dec 2022, 23:07

Official

Thank you for the great review. Customer experience and feedback is very important to us.