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mishack H

1 reviews | Active since Mar 2015

04 Sept 2022, 07:02

*******

I deposit money on Wednesday, still doesn't reflect, they send me from pillar to post

0
Replies (11)
Yesplay
Yesplay's reply04 Sept 2022, 08:22
Official
Hi Mishack,

Thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.

Regards,
YesPlay team.
mH
mishack H's update04 Sept 2022, 16:25
Reviewer Update
That's what U said since Wednesday,may we should consider other betting houses
Yesplay
Yesplay's reply04 Sept 2022, 21:00
Official
We apologize for the experience you have had. Customer satisfaction and high-quality customer support are important to us. Please let us know when is the most convenient time to contact you so we can further assist with the matter and ensure that the deposit reflects in your account as soon as possible.
mH
mishack H's update05 Sept 2022, 12:01
Reviewer Update
So you guys are saying I just forfeited my hard earned R400(280+120)?
Yesplay
Yesplay's reply05 Sept 2022, 16:44
Official
Hi Mishack,
We tried contacting you today but have been unsuccessful. Please provide us with your proof of deposit so we can assist you with your query.

Please feel free to contact us by following this link. https://yesplay.bet/contact-us 
 
Regards
YesPlay Team 

mH
mishack H's update05 Sept 2022, 16:48
Reviewer Update
I sent it to *** multiple times, I never received a call from u
Yesplay
Yesplay's reply06 Sept 2022, 10:23
Official
Hi Mishack,
Your mobile number which ends with 5543 is not even ringing when we call you.
Please email us an alternative number so we can contact you and assist.

Regards
YesPlay Team
mH
mishack H's update06 Sept 2022, 10:40
Reviewer Update
I sent a message to support which you claim you never received, we only get a chatbot, why am I receiving calls and not receiving yours? Just keep the damn money and deactivate my account, you are complete ********, I have come to terms with it, I lost my money.
Yesplay
Yesplay's reply06 Sept 2022, 13:53
Official
Hi Mishack,

Our support agents have received your documents and the matter was escalated to our accounts team.
We will update you as soon as we receive feedback.

Regards
YesPlay Team
mH
mishack H's update13 Oct 2022, 13:32
Reviewer Update
Sent another email to poponi, ozow is at it again
mH
mishack H's update27 Oct 2022, 19:38
Reviewer Update
It happened again, R275 not reflecting. I send an e-mail to hazel and nkosazana