1 reviews | Active since Sept 2020
So i downloaded app yesplay and registered an account, i deposited R100 with a bonus option which gave me a capital of R200
So i downloaded app yesplay and registered an account, i deposited R100 with a bonus option which gave me a capital of R200. i played Megaball as usual my first bet was R100 on a R1 multiplication and i got an RTP or winning of R24 then placed another bet of R25 taking R1 from the balance of R99 then i won R618 this made my balance R716 which they deposited my winnings into the bonus account and not my account as i won the money. now i contact helpline they tell me i cannot withdraw unless if i spend R1400 as a wager. worse if the prescribed time passes my winnings will expire and i wont get them. This is daylight ******* i mean i won that money.. and this is company is also a part of zendesk which i had a problem with especially casino evolution megaball for bet manipulation and system errors on my bet. someone must really come hold this companies accountable
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your bonus.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your bonus.
Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.
Regards
YesPlay Team
