TM
THEMBI M
1 reviews | Active since Jun 2022
02 Jun 2022, 07:34
******** n refusing to pay winnings !
I'm reporting Yesplay to Gambling Board n I will also inform evolution gaming to stop signing up with such poor and ******** sites such as this this is bull**** , It's been almost a week now waiting for my R5000 withdrawal, i wonder what would thy be if I won a half a million from crazytime if thy can't pay a mere R5000!
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Replies (3)
Yesplay's replyOfficial
02 Jun 2022, 07:46Good day Thembi
Thank you for taking time to leave us a review.
We are sorry to hear about your experience. Kindly note that we are aware of the technical error which customers have been experiencing. The error has been escalated to our technical team who are working hard to resolve the problem on our website and mobile app. We apologise for any inconvenience caused and trust the matter will be resolved ASAP. Thank you for your patience.
Kind Regards
YesPlay Team
Thank you for taking time to leave us a review.
We are sorry to hear about your experience. Kindly note that we are aware of the technical error which customers have been experiencing. The error has been escalated to our technical team who are working hard to resolve the problem on our website and mobile app. We apologise for any inconvenience caused and trust the matter will be resolved ASAP. Thank you for your patience.
Kind Regards
YesPlay Team
Yesplay's reply02 Jun 2022, 07:46
Official
Good day Thembi
Thank you for taking time to leave us a review.
We are sorry to hear about your experience. Kindly note that we are aware of the technical error which customers have been experiencing. The error has been escalated to our technical team who are working hard to resolve the problem on our website and mobile app. We apologise for any inconvenience caused and trust the matter will be resolved ASAP. Thank you for your patience.
Kind Regards
YesPlay Team
Thank you for taking time to leave us a review.
We are sorry to hear about your experience. Kindly note that we are aware of the technical error which customers have been experiencing. The error has been escalated to our technical team who are working hard to resolve the problem on our website and mobile app. We apologise for any inconvenience caused and trust the matter will be resolved ASAP. Thank you for your patience.
Kind Regards
YesPlay Team
TM
THEMBI M's updateReviewer Update
03 Jun 2022, 10:59Ok I'm giving you the benefit of the doubt
TM
THEMBI M's update03 Jun 2022, 10:59
Reviewer Update
Ok I'm giving you the benefit of the doubt
Yesplay's replyOfficial
03 Jun 2022, 22:25Hi Thembi
Thank you for taking time to leave us a review.We apologies for the experience that you have had. A customer support agent has tried to contact you. Apologies for the inconvenience caused, In few days ago we experienced a technical error on our website and mobile app. We are now back in the game. Thank you for your patience and understanding.
Regards,
YesPlay Team
Thank you for taking time to leave us a review.We apologies for the experience that you have had. A customer support agent has tried to contact you. Apologies for the inconvenience caused, In few days ago we experienced a technical error on our website and mobile app. We are now back in the game. Thank you for your patience and understanding.
Regards,
YesPlay Team
Yesplay's reply03 Jun 2022, 22:25
Official
Hi Thembi
Thank you for taking time to leave us a review.We apologies for the experience that you have had. A customer support agent has tried to contact you. Apologies for the inconvenience caused, In few days ago we experienced a technical error on our website and mobile app. We are now back in the game. Thank you for your patience and understanding.
Regards,
YesPlay Team
Thank you for taking time to leave us a review.We apologies for the experience that you have had. A customer support agent has tried to contact you. Apologies for the inconvenience caused, In few days ago we experienced a technical error on our website and mobile app. We are now back in the game. Thank you for your patience and understanding.
Regards,
YesPlay Team