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phumla N
1 reviews | Active since Aug 2011
22 Mar 2022, 12:20
Query departure, they take hours to respond
Query departure, they take hours to respond. I matched the bonus amount of R340 , bonus is still inactive , I’ve been 3 hours online trying to get some one to explain
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Replies (2)pN
phumla N's updateReviewer Update
22 Mar 2022, 23:27I was impatient, only to find out the consultant took a bit of time becoming she was investigating. I’m very happy with Yesplay and their service . I was just lost, my query has been resolved . Thank you thank you thank you Yesplay. I apologize for bad review earlier, thank you Yolanda,Gugu & Nkosazana
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phumla N's update22 Mar 2022, 23:27
Reviewer Update
I was impatient, only to find out the consultant took a bit of time becoming she was investigating. I’m very happy with Yesplay and their service . I was just lost, my query has been resolved . Thank you thank you thank you Yesplay. I apologize for bad review earlier, thank you Yolanda,Gugu & Nkosazana
Yesplay's replyOfficial
23 Mar 2022, 09:09Good day Phumla
Thank you for taking the time to leave us review. Your experience is very important to us.
We have reviewed your query.It appears that there was a misunderstanding around the Bonus terms and conditions.To avoid disappointments in future, please refer to the terms and conditions.
Regards
YesPlay Team
Thank you for taking the time to leave us review. Your experience is very important to us.
We have reviewed your query.It appears that there was a misunderstanding around the Bonus terms and conditions.To avoid disappointments in future, please refer to the terms and conditions.
Regards
YesPlay Team
Yesplay's reply23 Mar 2022, 09:09
Official
Good day Phumla
Thank you for taking the time to leave us review. Your experience is very important to us.
We have reviewed your query.It appears that there was a misunderstanding around the Bonus terms and conditions.To avoid disappointments in future, please refer to the terms and conditions.
Regards
YesPlay Team
Thank you for taking the time to leave us review. Your experience is very important to us.
We have reviewed your query.It appears that there was a misunderstanding around the Bonus terms and conditions.To avoid disappointments in future, please refer to the terms and conditions.
Regards
YesPlay Team