TC
Theo C
1 reviews | Active since Oct 2023
29 Jan 2024, 07:38
Poor/no communication!!!
They don't even deserve a star. Yesterday I was playing ***gy cash I got feature spins2 and my phone died3 afters recharge my phone I went back online. No free spins!. I went to live chat with no reply from them. This morning I was back online and got mesh to send a screenshot. HOW COULD I TAKE A SCREENSHOT WHEN MY PHONE DIED WHEN I GOT THE FREE SPINS??? THEY HARDLY OR NEVER NEVER REPLY ON THEIR LIVE CHAT. ITS PATHETIC!
Helpful (0)
Replies (4)0
Replies (4)
Yesplay's replyOfficial
29 Jan 2024, 09:16Hi Theo,
Thank you for taking the time to leave us a review, we appreciate your feedback.
Thank you for taking the time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team!
Yesplay's reply29 Jan 2024, 09:16
Official
Hi Theo,
Thank you for taking the time to leave us a review, we appreciate your feedback.
Thank you for taking the time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team!
TC
Theo C's updateReviewer Update
29 Jan 2024, 10:57You can keep your feature spins on ***gy Riches.
Just deactivate my account immediately please.
There is no reply on your live chat............ again and again and again
Just deactivate my account immediately please.
There is no reply on your live chat............ again and again and again
TC
Theo C's update29 Jan 2024, 10:57
Reviewer Update
You can keep your feature spins on ***gy Riches.
Just deactivate my account immediately please.
There is no reply on your live chat............ again and again and again
Just deactivate my account immediately please.
There is no reply on your live chat............ again and again and again
Yesplay's replyOfficial
29 Jan 2024, 17:14Hi Theo,
Please note that your query has been forwarded to the relevant department for resolution.
Regards
YesPlay Team
Please note that your query has been forwarded to the relevant department for resolution.
Regards
YesPlay Team
Yesplay's reply29 Jan 2024, 17:14
Official
Hi Theo,
Please note that your query has been forwarded to the relevant department for resolution.
Regards
YesPlay Team
Please note that your query has been forwarded to the relevant department for resolution.
Regards
YesPlay Team
Yesplay's replyOfficial
01 Feb 2024, 15:46Hi Theo,
We are glad to confirm that our customer support team was able to effectively resolve your issue on 30/01/2024.
Regards
YesPlay Team
We are glad to confirm that our customer support team was able to effectively resolve your issue on 30/01/2024.
Regards
YesPlay Team
Yesplay's reply01 Feb 2024, 15:46
Official
Hi Theo,
We are glad to confirm that our customer support team was able to effectively resolve your issue on 30/01/2024.
Regards
YesPlay Team
We are glad to confirm that our customer support team was able to effectively resolve your issue on 30/01/2024.
Regards
YesPlay Team