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Phumzile M
1 reviews | Active since Apr 2025
17 Apr 2025, 14:25
Poor payment method.
I withdrew money that I had won from playing a certain game in the morning at 06:29 it has been 8 hours later and still no money in my account.
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Yesplay's replyOfficial
18 Apr 2025, 13:55Hi Phumzile,
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with YesPlay support team.
Please note that your withdrawal was requested at 06H13 and was approved and processed at 06H29, this means that we released the funds to be paid to your bank account. We unfortunately do not have control of how long it takes for the money to reflect in your bank account.
Should you require any additional support please reach out to us via Live Chat on our website or mobile app, alternatively via any of the following channels yesplay.bet/contact-us. We thank you for your patience.
Regards
Yesplay Team
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with YesPlay support team.
Please note that your withdrawal was requested at 06H13 and was approved and processed at 06H29, this means that we released the funds to be paid to your bank account. We unfortunately do not have control of how long it takes for the money to reflect in your bank account.
Should you require any additional support please reach out to us via Live Chat on our website or mobile app, alternatively via any of the following channels yesplay.bet/contact-us. We thank you for your patience.
Regards
Yesplay Team
Best regards,
Yesplay's reply18 Apr 2025, 13:55
Official
Hi Phumzile,
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with YesPlay support team.
Please note that your withdrawal was requested at 06H13 and was approved and processed at 06H29, this means that we released the funds to be paid to your bank account. We unfortunately do not have control of how long it takes for the money to reflect in your bank account.
Should you require any additional support please reach out to us via Live Chat on our website or mobile app, alternatively via any of the following channels yesplay.bet/contact-us. We thank you for your patience.
Regards
Yesplay Team
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with YesPlay support team.
Please note that your withdrawal was requested at 06H13 and was approved and processed at 06H29, this means that we released the funds to be paid to your bank account. We unfortunately do not have control of how long it takes for the money to reflect in your bank account.
Should you require any additional support please reach out to us via Live Chat on our website or mobile app, alternatively via any of the following channels yesplay.bet/contact-us. We thank you for your patience.
Regards
Yesplay Team
Best regards,