PM
Piet M

1 reviews | Active since Sept 2022

08 Aug 2023, 10:36

Poor customer service

I have deposited funds using Ozow on Saturday and it never reflected on my account. I sent proof of payment to customer service to verify and they confirmed the payment but till today the payment has never been credited to my account.

0
Replies (3)
Yesplay
Yesplay's reply09 Aug 2023, 00:24
Official
Hi Piet

 Thank you for taking the time to leave a review. We are sorry to hear about your experience.
 Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch
shortly.

Kind  Regards 
YesPlay Team
 
PM
Piet M's update09 Aug 2023, 19:46
Reviewer Update
How long will it take to get my money back?
Yesplay
Yesplay's reply10 Aug 2023, 12:13
Official
Hi Piet,

Thank you for taking the time to leave a review. We are sorry to hear about your
experience. Kindly note that we are in the process of reviewing your
query & will respond accordingly in due course. We will be in touch
shortly.

Regards, 
YesPlay Team.