BC
Brad C

1 reviews | Active since May 2022

30 Aug 2023, 14:39

Poor

poor poor poor customer service my ability to deposit has been removed when i first queried, i was asked for irrelevant information, given incorrect information and now they simply ignore any queries

welll worth avoiding

0
Replies (7)
Yesplay
Yesplay's reply30 Aug 2023, 15:55
Official
Good day Brad. 

Thank you for taking the time to leave a review. We are sorry to hear about your
experience. Kindly note that we are in the process of reviewing your
query & will respond accordingly in due course. We will be in touch
shortly.

Regards,
YesPlay team. 
BC
Brad C's update04 Sept 2023, 15:07
Reviewer Update
Still waiting
Don't rush whatever you do
BC
Brad C's update09 Sept 2023, 17:06
Reviewer Update
now the 9th Sept - still no repsonse!!! how on earth are you still in businesss???? DO NOT USE
Yesplay
Yesplay's reply11 Sept 2023, 10:45
Official
Hi Brad,

Thank you for taking the time to leave a review. We are sorry to hear about your
experience. We would like to inform you that, at the moment, some of our deposit options are temporarily unavailable. 

You can continue to deposit funds using the available deposit methods on the website. We apologise for any inconvenience caused.

Regards, 
YesPlay Team.


BC
Brad C's update11 Sept 2023, 14:16
Reviewer Update
what an error that only effects ME?
why no call or explanation to me?
why ignore me?
why are others able to use all forms of deposits?

feels like you are just making up excuses
Yesplay
Yesplay's reply13 Sept 2023, 13:14
Official
Hi Brad,

Thank you for taking the time to leave a review. We are sorry to hear about your
experience. We would like to inform you that, at the moment, some of our deposit options are temporarily unavailable. You can continue to deposit funds using the available deposit methods on the website. We apologise for any inconvenience caused.

Regards, 
YesPlay Team.
BC
Brad C's update14 Sept 2023, 18:54
Reviewer Update
Did you read my comment? Clearly you can’t read if you did!!
Waste of time trying to help you be a decent company
Avoid avoid avoid