MZ
Maria Z
1 reviews | Active since Nov 2019
13 Jul 2024, 09:41
Please help to withdraw
I'm struggling to make a withdrawal wt yesplay. When calling the customer service they don't even answer
Helpful (0)
Replies (1)0
Replies (1)
Yesplay's replyOfficial
13 Jul 2024, 13:23Hi Maria Zandile,
Thank you for taking the time to leave a review.
We can confirm that you have been assisted by one of our support team members via phone and email on 13/07/2024.
Regarding your withdrawals to withdraw winnings from your bonus balance, you'll need to meet the play-through or wagering requirements associated with the bonus. Once you fulfill these requirements, the funds will be transferred from your bonus balance to your withdraw-able balance.
Review the terms of the bonus to ensure you meet all conditions for withdrawal. This may include specific games contributions, time limits, or other criteria.
Remember, each bonus may have unique terms, so it's essential to refer to the specific terms and conditions associated with the bonus you are using.
Regards,
YesPlay Team
Thank you for taking the time to leave a review.
We can confirm that you have been assisted by one of our support team members via phone and email on 13/07/2024.
Regarding your withdrawals to withdraw winnings from your bonus balance, you'll need to meet the play-through or wagering requirements associated with the bonus. Once you fulfill these requirements, the funds will be transferred from your bonus balance to your withdraw-able balance.
Review the terms of the bonus to ensure you meet all conditions for withdrawal. This may include specific games contributions, time limits, or other criteria.
Remember, each bonus may have unique terms, so it's essential to refer to the specific terms and conditions associated with the bonus you are using.
Regards,
YesPlay Team
Yesplay's reply13 Jul 2024, 13:23
Official
Hi Maria Zandile,
Thank you for taking the time to leave a review.
We can confirm that you have been assisted by one of our support team members via phone and email on 13/07/2024.
Regarding your withdrawals to withdraw winnings from your bonus balance, you'll need to meet the play-through or wagering requirements associated with the bonus. Once you fulfill these requirements, the funds will be transferred from your bonus balance to your withdraw-able balance.
Review the terms of the bonus to ensure you meet all conditions for withdrawal. This may include specific games contributions, time limits, or other criteria.
Remember, each bonus may have unique terms, so it's essential to refer to the specific terms and conditions associated with the bonus you are using.
Regards,
YesPlay Team
Thank you for taking the time to leave a review.
We can confirm that you have been assisted by one of our support team members via phone and email on 13/07/2024.
Regarding your withdrawals to withdraw winnings from your bonus balance, you'll need to meet the play-through or wagering requirements associated with the bonus. Once you fulfill these requirements, the funds will be transferred from your bonus balance to your withdraw-able balance.
Review the terms of the bonus to ensure you meet all conditions for withdrawal. This may include specific games contributions, time limits, or other criteria.
Remember, each bonus may have unique terms, so it's essential to refer to the specific terms and conditions associated with the bonus you are using.
Regards,
YesPlay Team