Ongoing Issues with Pending Payment on YesPlay

I am writing to express my frustration regarding my pending payment with YesPlay. Despite reaching out to their support team via email and live chat multiple times, my issue remains unresolved.

Last week, I was advised to withdraw and resubmit my payment request, which I have done daily since then, but I am still waiting for my funds. The lack of communication and support from YesPlay is highly disappointing. I desperately need this money, and it seems they do not care about their customers' concerns.

I hope this matter will be addressed promptly, as the current situation is unacceptable.