JA
Jerome A

1 reviews | Active since Feb 2024

03 Feb 2024, 23:32

Noplay; Where Customer Support Takes a Vacation and Bonuses Throw a Surprise Party!!

Avoid Yesplay – it's a problematic platform. Non-existent customer support, unsolicited bonuses (that's where your deposit will end up) which you have 7 days to use, and unresponsiveness are major issues. Numerous 1-star reviews highlight these concerns below; exercise caution. Strange how the Western Cape Gov approved their license.

0
Replies (3)
Yesplay
Yesplay's reply04 Feb 2024, 10:25
Official
Hi Jerome A , 

Thank you for taking the time to leave us a review, we appreciate your feedback. 

We are sorry to find that you had a less than satisfactory experience due to customer support processes and bonus rules. Our customer support team  is on the case and will contact you via email or by call to assist with resolving your issue
JA
Jerome A's update05 Feb 2024, 09:18
Reviewer Update
Hello,

I don't want anything to do with your organisation and not interested in any of your calls. Leave me alone.

Thanks.
Yesplay
Yesplay's reply09 Feb 2024, 22:42
Official
 Hi Jerome

Thank you for taking the time to leave us a review, we appreciate your feedback. 
We are sorry to find that you had a less than satisfactory experience due to your deposit. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.

Regards
YesPlay Team