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Ricky B

1 reviews | Active since Feb 2020

31 May 2022, 09:11

No response

Worst online casino ever… they rejected your bets but dont give the money back from the bets that they rejected and nobody is replying on watsup or telegram or email….very bad customer service

0
Replies (5)
Yesplay
Yesplay's reply31 May 2022, 21:25
Official
Good day Ricky,

We are sorry to hear about your experience. Kindly note that we are aware of the technical error which customers have been experiencing. 
The error has been escalated to our technical team who are working hard to resolve the problem on our website and mobile app. 
We apologize for any inconvenience caused and trust the matter will be resolved ASAP. 

Thank you for your patience. 


Kind regards 

YesPlay Team
RB
Ricky B's update06 Jun 2022, 19:21
Reviewer Update
But im still waiting for my moey that was in my account before you have shutdown your website on Wednesday
RB
Ricky B's update06 Jun 2022, 19:23
Reviewer Update
This is unacceptable after you have said it wont affect the money that is in my account ….
RB
Ricky B's update06 Jun 2022, 22:17
Reviewer Update
An then you are online on watsup but dont reply … very poor customer service
Yesplay
Yesplay's reply06 Jun 2022, 23:00
Official
Good evening Ricky

We are sorry to hear about your experience. Kindly note that all you cancelled bets has been escalated to the relevant department for refund.
We apologize for any inconvenience caused and trust the matter will be resolved as soon as possible.

Thank you for your patience.

Kind regards
YesPlay Team