LQ
Lerato Q
1 reviews | Active since Mar 2009
15 Mar 2023, 13:13
My mone loaded through ozow does not show on the yesplay wallet.
It's really frustrating not being able to get through to Yesplay telephonically. And the only come back to you 6 hours later or the next day. Is hellopeter the only pressure that gets them to do their jobs? I loaded money through ozow and it didnt show on their site. And ozow confirmed that on their side its processed. This is urgent, please.
Helpful (0)
Replies (2)0
Replies (2)
Yesplay's replyOfficial
15 Mar 2023, 14:21Hi Lerato, thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
Regards,
YesPlay team.”
Regards,
YesPlay team.”
Yesplay's reply15 Mar 2023, 14:21
Official
Hi Lerato, thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
Regards,
YesPlay team.”
Regards,
YesPlay team.”
Yesplay's replyOfficial
15 Mar 2023, 17:51Hi Lerato , Thank you for taking the time to leave us a review. We can confirm that one of our support agents contacted you to assist with the funds that were not credited into your YesPlay account. We do apologize for the experience you went through and have taken measures to ensure that the app is working without error. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link:https://yesplay.bet/contact-us
Yesplay's reply15 Mar 2023, 17:51
Official
Hi Lerato , Thank you for taking the time to leave us a review. We can confirm that one of our support agents contacted you to assist with the funds that were not credited into your YesPlay account. We do apologize for the experience you went through and have taken measures to ensure that the app is working without error. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link:https://yesplay.bet/contact-us