NM
Nivash M

1 reviews | Active since Mar 2022

27 Oct 2023, 23:17

Misleading

I would like to highlight this company process is the worst When you deposit money you can deposit any amount with out any verification And with out any limit set I know most online casinos Capp a limit on withdrawal of a client eg R5000 As such you would be asked to send all documents To b verified before any withdrawal higher can be ppr9ved not Witt this company which says alot As a online casino company you allow deposits but as soon a. Paytron requires withdrawal verification has to done with out accessing even a R5

0
Replies (2)
Yesplay
Yesplay's reply28 Oct 2023, 00:01
Official
Hi Nivash,

Thank you for taking the time to leave us a review, we appreciate your feedback.

We are sorry to find that you had a less than satisfactory experience due to withdrawal verification. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue. 

Kind regards
YesPlay Team.
Yesplay
Yesplay's reply29 Oct 2023, 17:58
Official
Hi Nivash, 

We want to express our sincere gratitude for taking the time to share your feedback with us, although we're sorry to hear about your less-than-satisfactory experience. We genuinely value your input, and we're committed to addressing your concerns to make improvements.

We've attempted to reach out to you to better understand your feedback and to see how we can resolve the issues you've encountered. We're here to assist and work toward a resolution that meets your expectations. Our aim is to provide the best possible service to all our clients, and your feedback is an invaluable part of achieving this goal.

Regards
YesPlay Team.