SF
Sinesipho F
1 reviews | Active since Oct 2024
29 Oct 2024, 01:59
****mers
This people made me lost all my winnings, the moment you won something, they keep on asking fica, fica fica, that they approved long back to the extent of you being frustrated, it is their strategy
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Replies (1)
Yesplay's replyOfficial
29 Oct 2024, 08:17Hi Sinesipho,
We truly appreciate your feedback and your feedback is extremely valuable to us as we seek to consistently improve our customers' experiences. We looked into your query and found that your account has not been FICA verified. Before you are able to request a withdrawal your account needs to be FICA verified, this is to comply with FICA legislation as per Government regulations. Kindly respond to the email we have sent you with the following documents in order to FICA verify your account which will unlock the withdrawal options:
Clear copy of your South African ID or passport. If using a ID card, please send separate images of the front and back.
Proof of residence document (e.g., utility bill, bank statement) showing your full name and address.
Please ensure that the submitted documents are clear and up to date.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via Live Chat on our website or Mobile App, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
We truly appreciate your feedback and your feedback is extremely valuable to us as we seek to consistently improve our customers' experiences. We looked into your query and found that your account has not been FICA verified. Before you are able to request a withdrawal your account needs to be FICA verified, this is to comply with FICA legislation as per Government regulations. Kindly respond to the email we have sent you with the following documents in order to FICA verify your account which will unlock the withdrawal options:
Clear copy of your South African ID or passport. If using a ID card, please send separate images of the front and back.
Proof of residence document (e.g., utility bill, bank statement) showing your full name and address.
Please ensure that the submitted documents are clear and up to date.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via Live Chat on our website or Mobile App, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
Yesplay's reply29 Oct 2024, 08:17
Official
Hi Sinesipho,
We truly appreciate your feedback and your feedback is extremely valuable to us as we seek to consistently improve our customers' experiences. We looked into your query and found that your account has not been FICA verified. Before you are able to request a withdrawal your account needs to be FICA verified, this is to comply with FICA legislation as per Government regulations. Kindly respond to the email we have sent you with the following documents in order to FICA verify your account which will unlock the withdrawal options:
Clear copy of your South African ID or passport. If using a ID card, please send separate images of the front and back.
Proof of residence document (e.g., utility bill, bank statement) showing your full name and address.
Please ensure that the submitted documents are clear and up to date.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via Live Chat on our website or Mobile App, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
We truly appreciate your feedback and your feedback is extremely valuable to us as we seek to consistently improve our customers' experiences. We looked into your query and found that your account has not been FICA verified. Before you are able to request a withdrawal your account needs to be FICA verified, this is to comply with FICA legislation as per Government regulations. Kindly respond to the email we have sent you with the following documents in order to FICA verify your account which will unlock the withdrawal options:
Clear copy of your South African ID or passport. If using a ID card, please send separate images of the front and back.
Proof of residence document (e.g., utility bill, bank statement) showing your full name and address.
Please ensure that the submitted documents are clear and up to date.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via Live Chat on our website or Mobile App, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!