RH
RJ H
1 reviews | Active since Feb 2025
11 Feb 2025, 23:26
INTENTIONAL WITHDRAWAL DELAYS
I am writing to express my frustration regarding my pending payment with YesPlay. Despite reaching out to their support team via email and live chat multiple times, my issue remains unresolved. Their phone just rings and there is no answer. What a joke! This is the worst betting site in South Africa. They are quick to take our money but way too slow when it come to payouts. They have requested numerous documents, they even requested my selfie holding my ID. Everything has been sent to them however i am not getting a straight answer of when i should expect my withdrawals. I feel these people are deliberately frustrating us. I am so sad to see the lack of professionalism and conduct by Yesplay. Yesplay, please pay my money. You have a copy of my ID, My selfie holding my ID, proof of the Ozow payments. Bank statements where the money came from as well at the bank statement where the funds need to be paid to. What else do you want from me.?
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Replies (9)0
Replies (9)RH
RJ H's updateReviewer Update
12 Feb 2025, 09:44This is exactly what i meant. Being sent from pillar to post. I have just logged into my account and the withdrawal has been rejected again. For the second time in 48 hrs. this is bull****. YES PLAY IS A BIG ****MER and you must not be allowed to operate in South Africa. Sort this out or refund my money.
RH
RJ H's update12 Feb 2025, 09:44
Reviewer Update
This is exactly what i meant. Being sent from pillar to post. I have just logged into my account and the withdrawal has been rejected again. For the second time in 48 hrs. this is bull****. YES PLAY IS A BIG ****MER and you must not be allowed to operate in South Africa. Sort this out or refund my money.
RH
RJ H's updateReviewer Update
12 Feb 2025, 13:17Yes Play you are playing with us. You are bull of bull ****. This is the response i am getting from your consultants.
Your query was sent to the relevant department, we do not have an exact timeframe for this request as the escalations team work on a case by case basis. Once the department attends to your
request you will be updated.
No Romeo, kindly allow sufficient time for our team to investigate. When investigations of this such take please, it means that there is an issue with your account.
We will provide you further information in due time.
PLEASE PAY BACK MY MONEY
Your query was sent to the relevant department, we do not have an exact timeframe for this request as the escalations team work on a case by case basis. Once the department attends to your
request you will be updated.
No Romeo, kindly allow sufficient time for our team to investigate. When investigations of this such take please, it means that there is an issue with your account.
We will provide you further information in due time.
PLEASE PAY BACK MY MONEY
RH
RJ H's update12 Feb 2025, 13:17
Reviewer Update
Yes Play you are playing with us. You are bull of bull ****. This is the response i am getting from your consultants.
Your query was sent to the relevant department, we do not have an exact timeframe for this request as the escalations team work on a case by case basis. Once the department attends to your
request you will be updated.
No Romeo, kindly allow sufficient time for our team to investigate. When investigations of this such take please, it means that there is an issue with your account.
We will provide you further information in due time.
PLEASE PAY BACK MY MONEY
Your query was sent to the relevant department, we do not have an exact timeframe for this request as the escalations team work on a case by case basis. Once the department attends to your
request you will be updated.
No Romeo, kindly allow sufficient time for our team to investigate. When investigations of this such take please, it means that there is an issue with your account.
We will provide you further information in due time.
PLEASE PAY BACK MY MONEY
RH
RJ H's updateReviewer Update
12 Feb 2025, 13:21I have spoken to these consultants and all of them have been useless:
Akona H
Vuyo M.
Yandisa M
Precious G.
Kiyara W
Seithati R
RH
RJ H's update12 Feb 2025, 13:21
Reviewer Update
I have spoken to these consultants and all of them have been useless:
Akona H
Vuyo M.
Yandisa M
Precious G.
Kiyara W
Seithati R
RH
RJ H's updateReviewer Update
12 Feb 2025, 14:46I am back again and will keep on writing until i have been refunded my money. These people are now saying that they won't pay out because the funds i was betting with are from a third party account. They have issues with me making a withdrawal because the money i played with is from my mom's account. Why that did not become a problem when i was depositing the funds. Now that i won something they are coming with stories. YESPLAY IS A **** and deposit money at your own risks.
RH
RJ H's update12 Feb 2025, 14:46
Reviewer Update
I am back again and will keep on writing until i have been refunded my money. These people are now saying that they won't pay out because the funds i was betting with are from a third party account. They have issues with me making a withdrawal because the money i played with is from my mom's account. Why that did not become a problem when i was depositing the funds. Now that i won something they are coming with stories. YESPLAY IS A **** and deposit money at your own risks.
RH
RJ H's updateReviewer Update
12 Feb 2025, 15:11I do not care about your lame excuses I just want my money back you filthy ****mers. All of it, then you can close your stupid account. How can you have issues about money coming from a family member's account? Are you saying that if i dont have money in my account then a family member can not sponsor me? What **** is that?
RH
RJ H's update12 Feb 2025, 15:11
Reviewer Update
I do not care about your lame excuses I just want my money back you filthy ****mers. All of it, then you can close your stupid account. How can you have issues about money coming from a family member's account? Are you saying that if i dont have money in my account then a family member can not sponsor me? What **** is that?
RH
RJ H's updateReviewer Update
12 Feb 2025, 15:15Are you saying that if a family member gives me cash, then i buy a voucher from a 3rd party site, then you will have issues with that? What nonsense is this? No wonder you have so many negative reviews online. If you are broke/ bankrupt ask legit betting sites like Hollywood or Betway to bail you out
RH
RJ H's update12 Feb 2025, 15:15
Reviewer Update
Are you saying that if a family member gives me cash, then i buy a voucher from a 3rd party site, then you will have issues with that? What nonsense is this? No wonder you have so many negative reviews online. If you are broke/ bankrupt ask legit betting sites like Hollywood or Betway to bail you out
RH
RJ H's updateReviewer Update
13 Feb 2025, 11:39These ****s said they we processing my refund but they have now gone mute on me. There is no ETA of when my funds will be paid back. I WANT MY MONEY and i will continue complaining until i get my refund.
RH
RJ H's update13 Feb 2025, 11:39
Reviewer Update
These ****s said they we processing my refund but they have now gone mute on me. There is no ETA of when my funds will be paid back. I WANT MY MONEY and i will continue complaining until i get my refund.
RH
RJ H's updateReviewer Update
13 Feb 2025, 11:41This is their response. Stop bull****ting and pay back my money.
Good Day,
Thank you for reaching out to YesPlay and your patience around this matter.
As mentioned,
Thank you for providing the requested documents, this matter has now been escalated so we can process the deposits refund minus admin fee of R120.
You will receive sms once the refund has been processed.
Kind regards
YesPlay
Good Day,
Thank you for reaching out to YesPlay and your patience around this matter.
As mentioned,
Thank you for providing the requested documents, this matter has now been escalated so we can process the deposits refund minus admin fee of R120.
You will receive sms once the refund has been processed.
Kind regards
YesPlay
RH
RJ H's update13 Feb 2025, 11:41
Reviewer Update
This is their response. Stop bull****ting and pay back my money.
Good Day,
Thank you for reaching out to YesPlay and your patience around this matter.
As mentioned,
Thank you for providing the requested documents, this matter has now been escalated so we can process the deposits refund minus admin fee of R120.
You will receive sms once the refund has been processed.
Kind regards
YesPlay
Good Day,
Thank you for reaching out to YesPlay and your patience around this matter.
As mentioned,
Thank you for providing the requested documents, this matter has now been escalated so we can process the deposits refund minus admin fee of R120.
You will receive sms once the refund has been processed.
Kind regards
YesPlay
RH
RJ H's updateReviewer Update
15 Feb 2025, 16:46Yes Play is a piece of ****. You said you were going to refund my deposit and you only paid back R80. From R2500, you paid back R80?
RH
RJ H's update15 Feb 2025, 16:46
Reviewer Update
Yes Play is a piece of ****. You said you were going to refund my deposit and you only paid back R80. From R2500, you paid back R80?