PD
Palesa D
1 reviews | Active since Jul 2021
17 Mar 2023, 23:48
I'm so stressed out
I have never had a terrible day like today I have win some money in this site but when I want to withdraw they want so many fica documents that I have also send but no one is assist me their customer provide are horrible they also laugh at customer everything is joke to them they make every excuse not to approved my withdrawals Yesbets I want my money I have won you playing with people feelings and your customer service is very poor
Helpful (0)
Replies (10)0
Replies (10)
Yesplay's replyOfficial
18 Mar 2023, 08:36Hi Palesa,
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
Yesplay's reply18 Mar 2023, 08:36
Official
Hi Palesa,
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
PD
Palesa D's updateReviewer Update
18 Mar 2023, 12:45You running a **** really someone need to take your licence I have read all the review from Facebook,twitter to hellopeter it seems like if someone win big you guys make all the excuses but it really must end with me can you please send all my deposits since you complain that I have use my son account which is my money and my account I'm really tired of your excuses you know how to take money but u don't pay withrawls and don't even tell me that I'm must be patient I have screenshot of my winnings and every complains about you ******** someone really need to close this ****
PD
Palesa D's update18 Mar 2023, 12:45
Reviewer Update
You running a **** really someone need to take your licence I have read all the review from Facebook,twitter to hellopeter it seems like if someone win big you guys make all the excuses but it really must end with me can you please send all my deposits since you complain that I have use my son account which is my money and my account I'm really tired of your excuses you know how to take money but u don't pay withrawls and don't even tell me that I'm must be patient I have screenshot of my winnings and every complains about you ******** someone really need to close this ****
Yesplay's replyOfficial
18 Mar 2023, 22:49Hi Palesa,
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
Yesplay's reply18 Mar 2023, 22:49
Official
Hi Palesa,
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.
Regards
YesPlay Team
PD
Palesa D's updateReviewer Update
20 Mar 2023, 10:27I called again today and spoke to Loyiso Silwane then he called me back to ask for some documentation which I send to them I will write every feedback. They say they will get back to me
PD
Palesa D's update20 Mar 2023, 10:27
Reviewer Update
I called again today and spoke to Loyiso Silwane then he called me back to ask for some documentation which I send to them I will write every feedback. They say they will get back to me
Yesplay's replyOfficial
20 Mar 2023, 16:45 As per our call this morning, Kindly note that you have to submit the required documents as requested in order for us to assist you with your withdrawal.
Yesplay's reply20 Mar 2023, 16:45
Official
As per our call this morning, Kindly note that you have to submit the required documents as requested in order for us to assist you with your withdrawal.
PD
Palesa D's updateReviewer Update
20 Mar 2023, 17:17I have submitted all the documents
PD
Palesa D's update20 Mar 2023, 17:17
Reviewer Update
I have submitted all the documents
Yesplay's replyOfficial
20 Mar 2023, 18:52We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible. Please be advised that we have received the documents you sent however in order for us to finalize the withdrawal we need two more documents as advise to you by email this afternoon.
Yesplay's reply20 Mar 2023, 18:52
Official
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible. Please be advised that we have received the documents you sent however in order for us to finalize the withdrawal we need two more documents as advise to you by email this afternoon.
Yesplay's replyOfficial
20 Mar 2023, 19:05We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible. Please be advised that we have received the documents you sent however in order for us to finalize the withdrawal we need two more documents as advise to you by email this afternoon.
Yesplay's reply20 Mar 2023, 19:05
Official
We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible. Please be advised that we have received the documents you sent however in order for us to finalize the withdrawal we need two more documents as advise to you by email this afternoon.
PD
Palesa D's updateReviewer Update
20 Mar 2023, 19:10OK let me email again
PD
Palesa D's update20 Mar 2023, 19:10
Reviewer Update
OK let me email again
Yesplay's replyOfficial
20 Mar 2023, 20:36Hi Palesa,
Thank you for your response someone will get back to you as soon as we get all your documentations.
Regards
YesPlay Team
Thank you for your response someone will get back to you as soon as we get all your documentations.
Regards
YesPlay Team
Yesplay's reply20 Mar 2023, 20:36
Official
Hi Palesa,
Thank you for your response someone will get back to you as soon as we get all your documentations.
Regards
YesPlay Team
Thank you for your response someone will get back to you as soon as we get all your documentations.
Regards
YesPlay Team