BS
Bridgette S

1 reviews | Active since May 2020

03 Apr 2023, 14:25

Horribble custmer service

Yes play has horrible customer service, been waiting for my number to get changed for more than 2 weeks now they dont wanr ro by out my winning bet or refund me my intand money, I would not recommend it to my worst enemy. You should do better or hire people that really want to work

0
Replies (3)
Yesplay
Yesplay's reply03 Apr 2023, 23:05
Official
Hi Bridgette,

We understand your frustration and we are sorry to hear about your experience.We are working hard to solve this matter as soon as possible.

Regards
YesPlay Team 
BS
Bridgette S's update04 Apr 2023, 09:10
Reviewer Update
No are definitely not working hard to resolve it because my issues still havent been resolved
Yesplay
Yesplay's reply04 Apr 2023, 23:20
Official
Hi Bridgette,

One of our support agents contacted you regarding  the matter and had explained how  procedure works. Thank you. 

Regards
YesPlay Team