Give my money back R5932 😤

Worst gaming place i ever encountered before worst of the wost and i don't even want to talk about high priority that what there Manager promise me..she talked with me on the phone and explained that she will resolve this her self it's been 3 weeks no feedback from any of them. Had talked with 3 consultants and they know about my experience..nothing..saying we will get back to you..oh no lies..believe me. Here's what happened to me i was playing Harleysquin game slot the game went faulty i had R300 in my account..i said the game keep logging me out consultants said no sir refresh the game the game works i showed them the error code.no sir the game works fine by us.okay then i played till i won R5932 won in bonus spins..called them again.the game keeps logging me out I'm on a roll to win more then R50 000 the gives me..boom the Manger disabled the game my money is gone my 35 free spins are gone on my account..i tried to call them but no answers after 2days they rep**** i asked where is my money in my account of R5932 the Manager rep**** on my call..they have disabled the game no answer.Why...she just said they disabled the game..they know about the money that was into my account.i had proof because i tooks screenshot that i emailed to them..they promised me they will refund me on my money and i also asked of my spins because i played the game hot..no feedback answers about my money?what happened..why is it taking a month now..no feedback nothing..it's disgusting your people's service..the Manager said she will have feedback from the gaming department evolution..you casinos take our money but don't give back when it's not your..feels like ****** here.i want my answers i will give my reviews on every pages,comments,websites,places everything about yesplay and what do belongs to me..