LM
Lebohang M
1 reviews | Active since Jan 2024
13 Jan 2024, 18:41
False advertising
The app is not allowing me to withdraw it keeps on saying incorrect banking details.I tried calling it goes to the switch board tried the chat it takes the agents a day or two to reply.
Helpful (0)
Replies (2)0
Replies (2)
Yesplay's replyOfficial
15 Jan 2024, 17:02Hi Lebohang,
We are sorry to find that you had a less-than-satisfactory experience due to issues with the bank verification of your account. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team.
We are sorry to find that you had a less-than-satisfactory experience due to issues with the bank verification of your account. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team.
Yesplay's reply15 Jan 2024, 17:02
Official
Hi Lebohang,
We are sorry to find that you had a less-than-satisfactory experience due to issues with the bank verification of your account. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team.
We are sorry to find that you had a less-than-satisfactory experience due to issues with the bank verification of your account. Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Kind Regards
YesPlay Team.
Yesplay's replyOfficial
15 Jan 2024, 18:10Hi Lebohang,
We're sincerely sorry for the inconvenience you've faced with your withdrawals.
Your feedback is crucial, and we apologize for the problem you've encountered with verifying your bank details. We are pleased that you managed to add your bank details and process your withdrawal request. We have received and approved your withdrawal request. Kindly allow up to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
We're sincerely sorry for the inconvenience you've faced with your withdrawals.
Your feedback is crucial, and we apologize for the problem you've encountered with verifying your bank details. We are pleased that you managed to add your bank details and process your withdrawal request. We have received and approved your withdrawal request. Kindly allow up to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
Yesplay's reply15 Jan 2024, 18:10
Official
Hi Lebohang,
We're sincerely sorry for the inconvenience you've faced with your withdrawals.
Your feedback is crucial, and we apologize for the problem you've encountered with verifying your bank details. We are pleased that you managed to add your bank details and process your withdrawal request. We have received and approved your withdrawal request. Kindly allow up to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.
We're sincerely sorry for the inconvenience you've faced with your withdrawals.
Your feedback is crucial, and we apologize for the problem you've encountered with verifying your bank details. We are pleased that you managed to add your bank details and process your withdrawal request. We have received and approved your withdrawal request. Kindly allow up to 72 hours for the funds to reflect in your bank account.
Your patience is genuinely appreciated as we strive to make your experience better. If there's anything specific we can assist you with, please reach out to us directly. Thank you for your understanding.
Regards
YesPlay Team.