MM
Mokodutlo M

1 reviews | Active since Aug 2023

27 Dec 2023, 18:04

Extremely horrible customer service

Extremely horrible, customer service. I was promised feedback before end of the day but dololo. And the day has ended.

0
Replies (2)
Yesplay
Yesplay's reply28 Dec 2023, 00:17
Official
Hi Mokodutlo

We are sorry to find that you had a less than satisfactory experience . 

We can confirm that our customer support team is on the case and has been liaising with you via Live Chat, Emails and calls. 

Regards
YesPlay Team

Yesplay
Yesplay's reply28 Dec 2023, 09:43
Official
Hi Mokodutlo, 

We truly regret the delay in raising your ATM withdrawal limit. It's been taken care of now. We apologize for any inconvenience caused.

We appreciate your patience and understanding in this matter. Should you have any further concerns or require assistance, please don't hesitate to reach out. Your satisfaction remains our top priority, and we are dedicated to providing you with a better experience moving forward.

Regards
YesPlay Team.