Don't waste ur money on yesplay they take ur money and never get back to u

I made a deposit over a week ago that was not credited to my account they told me to send my bank statements that I did than they told me it has been sent to the department that handles this Noone ever gets back to me so than I enquired again they said it will take 5-7 days to be credited it's been over a week I enquired again what's going on they told me to send recent bank statements that I did for the second time than again today I asked what is going on they asked me FOR THE 3RD TIME TO send bank statements this is ridiculous I want my money