sC
soraya C
1 reviews | Active since Sept 2012
06 Jan 2024, 13:48
Disgusting customer service
I deposited money into my account i played and won and wanted yo transfer its not allowing ne to withdraw my full amount. When i called i am being told i used a bonus then im being told something about the money is still in a deposit. I am so mad
Helpful (0)
Replies (2)0
Replies (2)
Yesplay's replyOfficial
06 Jan 2024, 15:24Good day Soraya,
Thank you for taking time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal issue.
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Regards
YesPlay Team.
Thank you for taking time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal issue.
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Regards
YesPlay Team.
Yesplay's reply06 Jan 2024, 15:24
Official
Good day Soraya,
Thank you for taking time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal issue.
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Regards
YesPlay Team.
Thank you for taking time to leave us a review, we appreciate your feedback.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal issue.
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.
Regards
YesPlay Team.
Yesplay's replyOfficial
06 Jan 2024, 17:35Hi Soraya,
We are glad to confirm that our customer support team was able to effectively resolve your issue.
Should you require any additional support, please reach out to us via Live Chat on our website or Mobile App, or via any of the following channels - yesplay.bet/contact-us.
We thank you for your patience.
Kind Regards,
YesPlay Team
We are glad to confirm that our customer support team was able to effectively resolve your issue.
Should you require any additional support, please reach out to us via Live Chat on our website or Mobile App, or via any of the following channels - yesplay.bet/contact-us.
We thank you for your patience.
Kind Regards,
YesPlay Team
Yesplay's reply06 Jan 2024, 17:35
Official
Hi Soraya,
We are glad to confirm that our customer support team was able to effectively resolve your issue.
Should you require any additional support, please reach out to us via Live Chat on our website or Mobile App, or via any of the following channels - yesplay.bet/contact-us.
We thank you for your patience.
Kind Regards,
YesPlay Team
We are glad to confirm that our customer support team was able to effectively resolve your issue.
Should you require any additional support, please reach out to us via Live Chat on our website or Mobile App, or via any of the following channels - yesplay.bet/contact-us.
We thank you for your patience.
Kind Regards,
YesPlay Team