cR
chantal R
1 reviews | Active since Oct 2016
27 Dec 2023, 05:00
Chatbot...sorry i do not understand your question
The app keeps on timing out or says im not logged on and refers me to customer service who consists of just a robot, i am still awaiting the service agent who would have been with me shortly...its days later. My issue i would like resolved, i purchased free spins for R160, the game took my money, bombed out and i never saw my spins or my money, please investigate
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Yesplay's replyOfficial
27 Dec 2023, 12:02Hi Chantal
We sincerely apologize for the inconvenience you've encountered with the app and your recent gameplay. Our customer support team is actively investigating your case, and we understand the urgency of resolving the issues you've raised.
Kind Regards
Yesplay Team
We sincerely apologize for the inconvenience you've encountered with the app and your recent gameplay. Our customer support team is actively investigating your case, and we understand the urgency of resolving the issues you've raised.
Kind Regards
Yesplay Team
Yesplay's reply27 Dec 2023, 12:02
Official
Hi Chantal
We sincerely apologize for the inconvenience you've encountered with the app and your recent gameplay. Our customer support team is actively investigating your case, and we understand the urgency of resolving the issues you've raised.
Kind Regards
Yesplay Team
We sincerely apologize for the inconvenience you've encountered with the app and your recent gameplay. Our customer support team is actively investigating your case, and we understand the urgency of resolving the issues you've raised.
Kind Regards
Yesplay Team