FM
Francois M

1 reviews | Active since Mar 2023

18 May 2023, 22:10

Card payment and whe...

Card payment and when the money does not appear in the yesplay account you query but it doesn't get resolved even worse they don't actually try and solve it, seems like they are not forthcoming about money that didn't enter a client's account

0
Replies (2)
Yesplay
Yesplay's reply18 May 2023, 23:33
Official
Hi Francois

We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly. 

Regards
YesPlay Team 
Yesplay
Yesplay's reply22 May 2023, 10:39
Official
Hi Francois.

As per our telephone conversation we are waiting on you to provide us with your proof of deposit that did not appear/ not credited into your wallet account.  Please send the required information using our Live Chat or email communication Channel. 

Regards
YesPlay Team.