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Natalie O

1 reviews | Active since Nov 2018

23 Nov 2022, 22:58

Cancel Bonus Messages

Hi. I would like to inform you - I already claimed my 100% bonus 2 weeks ago and my fica was also verified 2 weeks ago. Regards

0
Replies (10)
Yesplay
Yesplay's reply23 Nov 2022, 23:57
Official
Hi Natalie, 

Thank you for the 4-star review. Your feedback is valuable to us. 
We will investigate why you are still receiving these messages.

Regards, 
YesPlay team.
NO
Natalie O's update25 Nov 2022, 15:55
Reviewer Update
Please close my account.
Yesplay
Yesplay's reply25 Nov 2022, 16:59
Official
Hi Natalie,

Thank you for contacting us. We will gladly assist you. We just need to confirm if this is self-exclusion or deactivation. We will be in contact with you shortly.

Regards
YesPlay Team
NO
Natalie O's update25 Nov 2022, 17:33
Reviewer Update
Deactivation. Thanks
Yesplay
Yesplay's reply25 Nov 2022, 21:11
Official
 Good evening Natalie, 

Thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.

 Regards
 YesPlay Team. 
NO
Natalie O's update26 Nov 2022, 14:36
Reviewer Update
Close my account!!!!
NO
Natalie O's update26 Nov 2022, 16:07
Reviewer Update
I emailed proof of identification document as requested. Now close my account.
NO
Natalie O's update26 Nov 2022, 19:51
Reviewer Update
What nonsense is this - I must send a selfie of myself holding my I.D next to my face to close MY account. Betway closed my account immediately upon request. You have all my information already. Making me feel suspicious with Yesplay.
NO
Natalie O's update27 Nov 2022, 13:47
Reviewer Update
It feels like Yesplay is taking it personal. I have proof that I deposited 3 times money to Yesplay and received no payouts from Yesplay - won nothing to request a withdrawal. Whether or not Yesplay keeps my account open, Yesplay will not be receiving a cent from me anyway!!!

Yesplay
Yesplay's reply27 Nov 2022, 14:03
Official
Hi Natalie, 

Please note that your account has been closed.