TL
Tracey L
1 reviews | Active since Oct 2022
06 Jul 2023, 20:01
Bonus withdrawal
Im a bit upset as i accepted a bonus deposit and now ive won much more then what ive deposited and im unable to withdraw, someone needs to help me understand please
Helpful (0)
Replies (3)0
Replies (3)
Yesplay's replyOfficial
06 Jul 2023, 20:09Hi Tracey
We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
Yesplay's reply06 Jul 2023, 20:09
Official
Hi Tracey
We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
TL
Tracey L's updateReviewer Update
07 Jul 2023, 08:38I am still waiting for feedback regarding this
TL
Tracey L's update07 Jul 2023, 08:38
Reviewer Update
I am still waiting for feedback regarding this
Yesplay's replyOfficial
07 Jul 2023, 17:39Hi ,
Thank you for taking the time to leave us a review. We can confirm that one of our support agents has called you regarding the bonus issue and explained the bonus program rules. We strive to provide excellent customer service and your feedback is important to us. Should you require any further assistance please feel free to reach out .
Kind regards
YesPlay Team
Thank you for taking the time to leave us a review. We can confirm that one of our support agents has called you regarding the bonus issue and explained the bonus program rules. We strive to provide excellent customer service and your feedback is important to us. Should you require any further assistance please feel free to reach out .
Kind regards
YesPlay Team
Yesplay's reply07 Jul 2023, 17:39
Official
Hi ,
Thank you for taking the time to leave us a review. We can confirm that one of our support agents has called you regarding the bonus issue and explained the bonus program rules. We strive to provide excellent customer service and your feedback is important to us. Should you require any further assistance please feel free to reach out .
Kind regards
YesPlay Team
Thank you for taking the time to leave us a review. We can confirm that one of our support agents has called you regarding the bonus issue and explained the bonus program rules. We strive to provide excellent customer service and your feedback is important to us. Should you require any further assistance please feel free to reach out .
Kind regards
YesPlay Team