Bad services received

Since I started playing well and win some small amounts I encountered problems with this betting company in South Africa, You have literally rude consultants that will asked you for personnel information numerous times, the id copy is not visible enough, the selfie this, but you provided your id when you verified your account. You must submit your bank statements etc. Then your dates of snapscan is inaccurate then this then that and they will not pay the winnings to you. I need the government to intervene and help us. Betting places like Superbets verify your account and pay your money with no hassles. I am so disappointed and I will say No more for me on this site. How many selfie and ID copies and bank statements of all of us you have and how safe is our personnel information with you. Why should we trust you with such documents as ***** and *******ion is rife in South Africa. Please just pay us our winnings and stop looking for reasons not to pay out, as I have realized Yesplay is only looking for reasons not to make pay out to those who actually win something