MM
Maria M

1 reviews | Active since Apr 2018

12 Jun 2024, 11:08

Bad service

To be able to get a response From Yesplay one has to use this platform.Their live chat is the most useless thing know to mankind.I made a mistake and deposited R7 instead of R70 then i got an sms to confirm the deposit that's when i realized i deposited R7.00 then i deposited R30,so me thonking my balance will be R37 well my balance is R30....can they please reverse the R7 at least,i know R7 is close to nothing but i want it back.....can i please get my R7.00 back into my bank account or can it at least reflect in my Yesplay account.

0
Replies (3)
MM
Maria M's update12 Jun 2024, 11:27
Reviewer Update
And the 11 June -13 June 75% Bonus offer is non-existent ....you feed us with lies
Yesplay
Yesplay's reply12 Jun 2024, 14:19
Official
Hi Maria Masango,

Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your account.

Kindly note that we are in the process of reviewing your query & will respond accordingly in due course.

Regards
YesPlay Team
MM
Maria M's update13 Jun 2024, 10:34
Reviewer Update
How long is it going to take? I mean R7 can't be difficult to trace and i deposited R30 yesterday which is between 11 june and 13 June but i still haven't received the bonus i accepted..