SG
Sandra G
1 reviews | Active since Dec 2022
24 Mar 2024, 06:05
Bad payment
I did a withdrawal with yesplay on Wednesday and to date I have not received the money in my account it shows it was approved and processed .
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Replies (1)
Yesplay's replyOfficial
24 Mar 2024, 09:43Hi Sandra,
We are sorry to learn that your experience with our withdrawals was less than satisfactory.
We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. We want to clarify that EFT withdrawals are processed within 24 hours on weekdays, from 08:00 to 16:00, excluding weekends and public holidays. It may take up to 72 hours for the funds to reflect in your account. We appreciate your understanding and are here to support you with any further queries or concerns.
Should you have any questions or require further assistance, don't hesitate to reach out to us on Live Chat on our website or Mobile App, or via any of the following channels: yesplay.bet/contact-us.
Regards,
YesPlay Team
We are sorry to learn that your experience with our withdrawals was less than satisfactory.
We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. We want to clarify that EFT withdrawals are processed within 24 hours on weekdays, from 08:00 to 16:00, excluding weekends and public holidays. It may take up to 72 hours for the funds to reflect in your account. We appreciate your understanding and are here to support you with any further queries or concerns.
Should you have any questions or require further assistance, don't hesitate to reach out to us on Live Chat on our website or Mobile App, or via any of the following channels: yesplay.bet/contact-us.
Regards,
YesPlay Team
Yesplay's reply24 Mar 2024, 09:43
Official
Hi Sandra,
We are sorry to learn that your experience with our withdrawals was less than satisfactory.
We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. We want to clarify that EFT withdrawals are processed within 24 hours on weekdays, from 08:00 to 16:00, excluding weekends and public holidays. It may take up to 72 hours for the funds to reflect in your account. We appreciate your understanding and are here to support you with any further queries or concerns.
Should you have any questions or require further assistance, don't hesitate to reach out to us on Live Chat on our website or Mobile App, or via any of the following channels: yesplay.bet/contact-us.
Regards,
YesPlay Team
We are sorry to learn that your experience with our withdrawals was less than satisfactory.
We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. We want to clarify that EFT withdrawals are processed within 24 hours on weekdays, from 08:00 to 16:00, excluding weekends and public holidays. It may take up to 72 hours for the funds to reflect in your account. We appreciate your understanding and are here to support you with any further queries or concerns.
Should you have any questions or require further assistance, don't hesitate to reach out to us on Live Chat on our website or Mobile App, or via any of the following channels: yesplay.bet/contact-us.
Regards,
YesPlay Team