Are you Genuine??????

I played some lucky numbers and won up to the sum of R247 000. I requested for a withdrawal and was told to send some relevant documents which I did. After 24hrs I was told my bets were canceled due to some technical issues which only you guys noticed after 24hrs and after you had published the results the previous day and while in the process of paying my withdrawal. The reason you gave was lousy and just an excuse which will in the future make you look like ****mers ( that is if you are not). I will be making reviews every day regarding this issue if it's not solved accordingly. Even the reviews on Facebook are not looking good....