SG
Sandra G

1 reviews | Active since Dec 2022

27 Mar 2024, 10:24

Angry customer

Hi, yesplay is a online cassino, I have made a withdrawal on the 20th March, to date I have not received the money, I email them several times and I was told 72 hours, how many 72 hours do the need

0
Replies (4)
Yesplay
Yesplay's reply27 Mar 2024, 22:14
Official
Hello Sandra Govender!

We are sorry to learn that your experience with our withdrawals was less than satisfactory. We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. 
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue. 

Regards,
YesPlay Team
SG
Sandra G's update28 Mar 2024, 11:48
Reviewer Update
Yesplay have not resolved the issue its the fourth working day and still did not receive the money. 72 hours has passed
SG
Sandra G's update28 Mar 2024, 11:49
Reviewer Update
Absolutely pathetic , they keep saying 72 hours, how long more do the need for one payment from the 20th we now on the 28th.
SG
Sandra G's update28 Mar 2024, 11:50
Reviewer Update
They excuses are 72 hours, how many do they need