YelloDATA CON-ARTISTS

<p>You get a call from one of their consultants trying to sell you data for cheaper than what you pay for when you top up. I had naively signed up in February for R99 1 GIG data per month which they claim is a non-obligatory month to month service which can be canceled at any time. At the end of February, my account was deducted with an amount of R495! I called their services number on ********** 550 on the 31st March and requested a cancellation. I told the consultant that I wanted written proof of the cancellation as I had also emailed their ********** email and had not received a response. the consultant then indicated that I would receive a cancellation SMS as proof which I had received. On the 28th of April, another amount of R511 was deducted from my account!! I called the services number again only to be given the runaround. I requested an itemized bill which I believe any telecommunications service provider should be able to provide only to be told that they do not provide itemized bills and that I was charged "IN ARREARS" which makes no sense whatsoever. I also indicated to them that as soon as I received the SMS that my data was depleted that I immediately changed back to my original APN settings but according to them the account kept running. How is this possible when I only agreed to 1GIG of data which should be capped once the limit has been reached. I have in the interim contacted my lawyers as this money was **********ly deducted from my account and without my consent. They are misleading people into taking up a service that only benefits YELLODATA by taking people's hard earned money!!!!</p>