Unprofessional and rude

I have been buying from them online for a while now and never had issues with them until today. Their customer service is very poor they are rude and unprofessional. I used their WhatsApp customer care number to follow up on my order since it late and the reply I got from them was so rude am still shocked and ****ed off . Honestly I will never purchase from them it not like they don’t have competitors selling the same clothes who happen to have good customer service. I don’t even want those items I bought from them anymore I just want my money back .