Please do not buy from Yellow Sub Trading, they have no intention of refunding your money, if you are not happy.

Item: Yellow Sub Trading
Rating: 1
Author: Kelly K

Hi guys,

Please make sure that Yellow Sub actually has the item you want to purchase in stock if you are not willing to accept a replacement item, the website might state there is stock but this is not always the case. It is normal for companies to run out of stock and it is normal for me to decline a replacement item.

It, however, is not normal to wait over a month for my refund. The staff are continually telling me that they are waiting on "the finance department". Does it usually take a month to refund a client?

Request #1 Yellow Sub Trading Support Email Tue, 21 Nov, 16:05 to me

Hello

I hope this email finds you well!

Please provide us with your full banking details for the refund. The Finance department will handle your refund request after we escalate your query.

Please note that you will receive a refund confirmation email once your refund is processed.

Best, Juliet Therollo

Request #2 Yellow Sub Trading Support Email Wed, 22 Nov, 07:50 to me

Hello

Thank you for your email

The information regarding your account has been forwarded to Finance, who will be responsible for processing the refund.

Once your refund has been processed, you will receive an email confirmation.

Best, Nokuthula Zwane

Request #3 Yellow Sub Trading Support Email Wed, 6 Dec, 10:28 (13 days ago) to me