Absolutely bad service iro Yellow Hawk Spur at Ventersdorp

Already submitted a seriously negative review iro the above SPUR branch ; was promised that the owner will contact myself ; requested to provide a specific time which was done for the specific date of the 12th of December 2025 , still waiting for the branch owner to contact myself ; yet the Customer Care divion from SPUR , say they are accordingly closing the " Complaint file "????? This is the type of service satisfaction offered to clients??? Sibulele - Spur Customer Care Ambassador - ***; was the last contact received with the closure message? Great Customer satisfaction????/ Really????? Absolutely and definitely not!!!!!