Yebo Casino .. customer service and support sucks and games are rigged. theres no "chance" i can tell you exactly what dice will land on moe and larry bonus

so apart from being able to tell you what will land on stooges 2 bonus games because its so ****** rigged .. the casinos slots are designed to pay a little and loose a lot. their transactions get ******ed up and you have to wait for ever to get your stuff credited. they got support staff that have no access to anything so they cant help .. whats the point of support if they cant do anything? ive been waiting almost 8 hours after i sent my proof i paid an eft through and still have had no joy in getting credited. the support dont really want to help me because i told them all off. i have had with Fynch who seems to be a bit slow and very reluctant to help. I was told yesterday to reactivate my account he cant help me i must email support and wait 48 hours .. about 20 minutes later i got hold of someone else who helped me a couple minutes proving that schmuck has no idea what he doing and doesnt have the drive to do whats got to get done. below is one of the transcripts from support regarding R100 that went off my account .. then you got Gina who while busy helping a customer desides oh its time to go home and just drops me back into Fynches hands .. who starts helping a customer then half way through decides stuff the customer i cant spend 5 minutes to finish helping and goes home leaving me staring at a chat .. really pathetic customer service and support. these 2 need to loose the jobs they not actually doing anything so why be at work and get paid ?

even after having 4 or 5 chats with this Fynch he still had no idea who i was when i asked for the update .. *** ..

From: LiveChat <***> Sent: Sunday, 24 November 2019 05:26 To: *** Subject: Chat transcript

Chat transcript

Casino Username

Topic of your request : Technical issues

Fischer Fynch

Sun, 11/24/19 05:03:07 am Africa/Johannesburg

Hello. How may I help you?

nightzombie

05:03:11 am

hi

any update on that 100 ?

Fischer Fynch

05:04:07 am

I am still expecting an update. Sincere apologies.

There was no trace of the acclaimed R100 transaction initiated from your end in the system. Although, there is an indication that you deposited your account with R25 some hours back.

even now im trying to get Dina to help and she said she would do it manually but nothing has been done as im writing my review nightzombie

05:10:37 am

i just put the 25 in about 45 min ago

but you can see in screen shot the R100 went off to yebo

Fischer Fynch

05:14:55 am

Well, I think we will have to wait till an evidence of this transaction is visible on our end.

nightzombie

05:15:13 am

its not going to show on your guys end because if it was it would have by now

and ive been waiting over 5 hours .. when i had this problem before it was fixed in 10 min and added to my account

this is the 4th or 5th time its happened

Fischer Fynch

05:17:51 am

Then, I will recommend you contact your bank to clarify this accordingly.

nightzombie

05:18:06 am

and the techs just add it when they see the poroof

and i dont have a car to get to the bank

now i got to make a plan to get to the bank to fix a problem that i never caused for R100 .. this is how you guys look after players spending thousands ?

great customer service i think i should post this chat on hellopeter

i think i am going to have to contact the customer consumer council and then ill get hold of icasa and get yebo casino banned in south africa entirely .. because this is ****** bull**** .. rigged games etc

then you can loose more than 1 customer because of R100

i have my own IT business i kknow who to contact

and i dont treat my customers like this

and when the owner of the business sees your name on it .. thats going to be fun

im going to post this transcript on the hellopeter report ill be making in 10 min if its not fixed

10 minutes im not interested in stories

Fischer Fynch

05:26:18 am

The casino is not obliged to credit your account with an unverified proof of transfer. hence the requested time period for clarity.

You archived the chat

05:26:20 am

Duration: 23m 13s