VT
Vanessa T
1 reviews | Active since Aug 2024
18 Aug 2024, 23:14
Yassir expired food
Please be careful when ordering here. I ordered on the 16th of July 2024 and didn’t check the expiry dates cause i assumed the food was fine. Today while i’m about to use one of the items i bought i realised that it had expired on the 6th of June 2024 even before the order was delivered to me. I am assuming they store expired food at their warehouses. This is Yassir Hatfield. I am very very disappointed. Will not be ordering again.
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Yassir's replyOfficial
19 Aug 2024, 13:20Hi Vanessa,
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a below-par experience with us. As mentioned on our call this is not the level of service we want our clients to experience.
We conduct regular stock takes to make sure our client receive the best quality from us, We will investigate what happened here.
We hope you will be able to use the coupon provided and have a great second shopping experience with us.
Kind Regards,
The Purple Team.
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a below-par experience with us. As mentioned on our call this is not the level of service we want our clients to experience.
We conduct regular stock takes to make sure our client receive the best quality from us, We will investigate what happened here.
We hope you will be able to use the coupon provided and have a great second shopping experience with us.
Kind Regards,
The Purple Team.
Yassir's reply19 Aug 2024, 13:20
Official
Hi Vanessa,
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a below-par experience with us. As mentioned on our call this is not the level of service we want our clients to experience.
We conduct regular stock takes to make sure our client receive the best quality from us, We will investigate what happened here.
We hope you will be able to use the coupon provided and have a great second shopping experience with us.
Kind Regards,
The Purple Team.
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a below-par experience with us. As mentioned on our call this is not the level of service we want our clients to experience.
We conduct regular stock takes to make sure our client receive the best quality from us, We will investigate what happened here.
We hope you will be able to use the coupon provided and have a great second shopping experience with us.
Kind Regards,
The Purple Team.