Spoiled Food Delivery and Zero Customer Support

I purchased items from Yassir's last Tuesday. Upon delivery, I immediately noticed that the vegetables and marshmallows were off. I contacted them the same day to report the issue, but received no proper feedback.

A week later, I followed up and was then referred to their 24-hour policy, which is completely unreasonable given that I had already reported the problem on the day of delivery.

As a result, I was forced to throw the vegetables away. I still have the marshmallows available for collection, but based on the response received today, it is clear that there is no intention to resolve this matter fairly.

This experience has been extremely disappointing, and I would caution other customers when dealing with this business, as this situation has not been handled in a transparent or customer-focused manner