Save yourself the trauma, disrespectful and violent drivers on this said app

Not only will they sometimes take 5 hours or more to deliver. Their drivers are violent and aggressive. I had an encounter with a driver of theirs who delivered an order 5 hours after it was placed. Perhaps thats understandable. What wasnt was the blatant disrespect, violence and verbal abuse that i was spoken to with by this driver who went to the complete wrong location from what was stated in the app. The driver proceeded to shout and hurl insults over the phone. It was only when i stated that the location he is in is not the one i supp**** in the app that he was able to stop and deliver at the said correct address. I get it, people make mistakes and go to the wrong address, but that disrespect was on a level i've never seen before, it was so violent, the way he behaved was completely uncalled for expecially because i did nothing wrong. That delivery was paid for, nothing was free. Its not my responsibility to make him read the addresses where he delivers correctly. Not only was that experience traumatic, i decided to give this app another chance after reporting this incident. Guess what? I got the same delivery guy a second time reliving a traumatic experience. This company doesnt care about their customers. Save yourself the mental stress and trauma