OT
Omphile T
1 reviews | Active since Mar 2025
28 Mar 2025, 12:11
****** order
Today on the 27th of March 2025 my mom ordered things from Yassir express worth R300. When the delivery guy got to our gate he took a picture falsely saying he left outside, the security guard asked him who he came to deliver to the delivery guys said “it’s non of your business” then proceeded to put the order back motorbike storage and left, he technically stole the package and we’re not able to get a refund on UberEats. There’s footage of him doing all of that
Helpful (0)
Replies (1)0
Replies (1)
Yassir's replyOfficial
26 Apr 2025, 07:48Hi Omphile,
Thank you once again for bringing this to our attention.
We sincerely apologize for the experience your mom had with her delivery.
We’ve followed up on the matter, and as discussed during our call, a voucher was provided to make up for the inconvenience. We’re glad to see that a new order has already been placed.
Please don’t hesitate to reach out if you need any further assistance — we’re here to help!
Warm Regards,
The Purple Team.
Thank you once again for bringing this to our attention.
We sincerely apologize for the experience your mom had with her delivery.
We’ve followed up on the matter, and as discussed during our call, a voucher was provided to make up for the inconvenience. We’re glad to see that a new order has already been placed.
Please don’t hesitate to reach out if you need any further assistance — we’re here to help!
Warm Regards,
The Purple Team.
Yassir's reply26 Apr 2025, 07:48
Official
Hi Omphile,
Thank you once again for bringing this to our attention.
We sincerely apologize for the experience your mom had with her delivery.
We’ve followed up on the matter, and as discussed during our call, a voucher was provided to make up for the inconvenience. We’re glad to see that a new order has already been placed.
Please don’t hesitate to reach out if you need any further assistance — we’re here to help!
Warm Regards,
The Purple Team.
Thank you once again for bringing this to our attention.
We sincerely apologize for the experience your mom had with her delivery.
We’ve followed up on the matter, and as discussed during our call, a voucher was provided to make up for the inconvenience. We’re glad to see that a new order has already been placed.
Please don’t hesitate to reach out if you need any further assistance — we’re here to help!
Warm Regards,
The Purple Team.