LM
Lwazi M
1 reviews | Active since Apr 2024
31 Jul 2024, 21:05
INCOMPLETE ORDER,INCORRECT QUANTITY,
I’ve had it with this guys. My order is not complete and this is not the first time. There’s always something wrong, if it’s not an incomplete order, wrong items will be delivered, if not that, it will be the wrong quantity. They never get the orders right.
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Replies (1)
Yassir's replyOfficial
02 Aug 2024, 08:32Dear Lwazi M,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the repeated issues with your orders. We understand how frustrating this can be, and we want to assure you that we are committed to resolving this matter.
Due to the high volume of sales during our month-end campaign, which offers extremely competitive prices, some products do sell out very quickly, leading to occasional discrepancies in orders. When this happens, we notify our customers and provide either a coupon for the value of the item or a refund for the missing item.
To assist you promptly, please contact our dedicated Customer Support team through any of the following channels:
Thank you for your patience and understanding.
Best regards,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the repeated issues with your orders. We understand how frustrating this can be, and we want to assure you that we are committed to resolving this matter.
Due to the high volume of sales during our month-end campaign, which offers extremely competitive prices, some products do sell out very quickly, leading to occasional discrepancies in orders. When this happens, we notify our customers and provide either a coupon for the value of the item or a refund for the missing item.
To assist you promptly, please contact our dedicated Customer Support team through any of the following channels:
- Call us at: ***
- WhatsApp (text only): ***
- Email: ***
Thank you for your patience and understanding.
Best regards,
Best regards,
Yassir's reply02 Aug 2024, 08:32
Official
Dear Lwazi M,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the repeated issues with your orders. We understand how frustrating this can be, and we want to assure you that we are committed to resolving this matter.
Due to the high volume of sales during our month-end campaign, which offers extremely competitive prices, some products do sell out very quickly, leading to occasional discrepancies in orders. When this happens, we notify our customers and provide either a coupon for the value of the item or a refund for the missing item.
To assist you promptly, please contact our dedicated Customer Support team through any of the following channels:
Thank you for your patience and understanding.
Best regards,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the repeated issues with your orders. We understand how frustrating this can be, and we want to assure you that we are committed to resolving this matter.
Due to the high volume of sales during our month-end campaign, which offers extremely competitive prices, some products do sell out very quickly, leading to occasional discrepancies in orders. When this happens, we notify our customers and provide either a coupon for the value of the item or a refund for the missing item.
To assist you promptly, please contact our dedicated Customer Support team through any of the following channels:
- Call us at: ***
- WhatsApp (text only): ***
- Email: ***
Thank you for your patience and understanding.
Best regards,
Best regards,